Refund policy

At Campdraft Christian Connect Store you are welcome to return purchased goods if you have ordered the wrong size or want to swap the goods for another product. You have 30 days from the date of purchase to return items for exchange or store credit. NO REFUNDS ARE GIVEN OUT FOR EXCHANGES/RETURNS. ALL RETURNS/EXCHANGES ARE ISSUED WITH A STORE CREDIT!

With a change of mind or incorrect sizing, customers are able to return their items to the store at their own expense and will be issued with their choice of exchange or store credit voucher to the value of the original purchase price less the postage cost of the item posted out under our FREE SHIPPING offer. 

Sizing Issues 

We have created sizing charts for most products and we have also stated a flat chest measurement against the size we are happy to help you find your perfect size so we get the best fit first time for you! We deal with these brands on a daily basis and are very well trained in helping our customers with their purchases.

Faulty Goods 

If you receive goods which have a manufacturers fault, please take a photo of the fault and email or call us at Campdraft Christian Connect and we will forward the fault to the supplier. Most cases you will receive a replacement item free of charge or if these items are out of stock, we will issue you with a store credit.

Things to Note 

  • When returning an item, we remind you that as-sold condition requires the garment has not been worn or washed, does not have make-up marks, all labels are still attached and that the garment is cared for when posted.
  • All postage costs are to be covered by you – we ask that you return items to Campdraft Christian Connect in a tracked satchel with an extra tracked sachet in with the package for us send the swapped items back to you.
  • If the size you wish to exchange your product for isn't available on the online store, just email or message us and we will endeavour to work something out. Jewellery & Accessories - Are not refundable or exchangeable.
  • Sale Stock Terms & Conditions - Non-refundable, non-exchangeable, no holds.

Returns Process

  • Use contact us form to let us know of issue and we will reply with exchange policy form.
  • Please complete all aspects of this form and put it in the package and send back to Campdraft Christian Connect Store
  • When we receive the package and form, we will either send you swapped item or issue you with store credit
  • Don’t hesitate to contact us with any questions, we are only a phone call away!

RETURNS FORM CLICK HERE

Campdraft Christian Connect

“Warranilla”
12176 Carnarvon Hwy
ROLLESTON QLD 4702
PH: 0428 299019 

E: campdraftchristianconnect@gmail.com

Thank you for your support and we look forward to doing business with you in the near future.